At Authentic New you can contact us directly and talk to someone real. There are no AI generated chats or automatic replies. We are here to help and genuinely want to hear from you.

If you have questions or feedback, or just need some purchasing advice, you can drop us a line using the contact form below or reach out directly via email or phone. We are always happy to assist you with anything you need. Looking forward to connecting with you.

  • Direct email

    You can send us an email at info@authenticnew.com — we’re happy to help with any questions, orders, or support you may need.

  • Phone / WhatsApp

    Feel free to call or message us on Phone/WhatsApp at +64 27 202 4780. We’re available to assist you.

  • Location

    Our offices are based in New Zealand - please note this in terms of the time difference for replies, but we will always get straight back to you if your call is missed.