Authenticity Guarantee

At Authentic New, we are committed to offering only genuine directly sourced luxury products to our valued customers. Your trust is our highest priority, and we want you to shop with complete confidence, knowing that every item we sell is 100% authentic.

 

 

What Our Authenticity Guarantee Means for You

Certified Sellers - Sourcing from Trusted Brands

We work exclusively with our official supplier and brands – each product is sourced directly and therefore always guaranteed to be genuine and brand new.

 

Certificate of Authenticity

For select high-value items, we provide a Certificate of Authenticity (COA) as added confirmation of the product’s genuine origin and quality. 

 

Commitment to Transparency

We believe in open and honest communication. If you have any questions regarding the authenticity of an item, our customer support team is readily available at info@authenticnew.com to assist you with detailed information and support.

 

Fair and Transparent Returns Policy

Our priority is customer satisfaction in every instance. Authenticity is at the heart of what we do. If you have any concerns about this, we are very happy to talk with you. We offer a simple and reliable return process to ensure your peace of mind, but we guarantee that authenticity is not a concern when shopping with us.

 

A Reputation Built on Trust

Our reputation has been earned through integrity, transparency, and dedication to customer satisfaction. We’re proud of the relationships we’ve built with luxury suppliers and enthusiasts around the world, and even prouder to be certified sellers of the prestigious brands we feature.

 

 

At Authentic New, authenticity isn’t just a guarantee—it’s the foundation of everything we do. Thank you for choosing us as your trusted source for genuine luxury fashion and accessories.