Authenticity Guarantee & How We Source

Authenticity & How We Source

(NZBN Business Registration: 9429048212625)

 

At Authentic New, careful sourcing and transparency are at the core of how we operate. We work within established European luxury distribution networks and partner with a trusted, brand-approved supplier to bring designer shoes and bags to our customers worldwide.

 

Every item we offer is brand new and sourced through official luxury distribution channels used by authorised retailers internationally.

 

Our Sourcing Approach

 

Authentic New operates within Europe’s recognised luxury supply network. Our supplier maintains long-standing relationships with leading fashion houses and approved distributors, allowing access to current, previous-season, and overstock inventory released as part of standard industry rotation.

 

This sourcing model enables us to offer sought-after designer pieces while maintaining professional standards throughout the supply chain.

 

Brand-New Overstock & Previous-Season Pieces

 

Luxury houses regularly rotate collections to keep boutiques current. As a result, limited quantities of brand-new inventory become available through approved channels.

 

These pieces are:

 

  • Brand new and unused

  • Identical in quality and presentation to boutique stock

  • Supplied with original tags

  • Carefully stored and professionally handled

 

The difference lies in availability and timing — not in quality or craftsmanship.

 

Handling & Quality Control

 

Because our items move directly from our supplier to our fulfilment process, unnecessary handling is minimised. This supports consistent quality control and ensures each order arrives in excellent condition.

 

Items are shipped without branded shopping bags, as orders are not packed at an in-store retail counter.

 

European Fulfilment & Delivery

 

All orders are dispatched from our secure European fulfilment centre and shipped via tracked express international delivery.

 

This approach allows us to:

 

  • Maintain consistent handling standards

  • Reduce transit times

  • Protect product condition during shipping

  • Provide full shipment tracking from dispatch to delivery

 

Our Pricing Structure

 

Our pricing reflects established luxury industry practices, including:

 

  • Access to approved overstock and previous-season inventory

  • European wholesale price structures

  • Bulk purchasing efficiencies

  • Seasonal stock rotations

 

These factors allow us to offer exceptional value while maintaining professional sourcing and fulfilment standards.

 

Certificates & Documentation

 

For select high-value items, a Certificate of Authenticity (COA) may be included as an additional reference point confirming the item’s origin within the supply chain.

 

Transparency & Customer Support

 

We believe clear communication is essential. If you have questions about an item, sourcing, or delivery, our customer support team is always available and happy to assist.

 

Returns & Customer Care

 

Customer satisfaction matters to us. Our returns process is straightforward and reliable, and we are always available to discuss any concerns or questions you may have.

 

Our Commitment

 

Authentic New is built on clarity, care, and consistency. From sourcing to fulfilment, every step of our process is designed to support customer confidence and deliver a seamless shopping experience.

 

Thank you for choosing Authentic New.